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GOOD TO KNOW

A few things
you might wonder.

A little clarity before the journey. If your question isn’t here, include it in your enquiry.

Planning your trip

Can I adjust a route or the number of days?

The routes are starting points for a conversation. Tell us your interests, dates, preferred pace and accommodation preferences. We’ll discuss what can be arranged for your trip and confirm the final itinerary with you.

Can I enquire in English? What language will my guide speak?

You can submit your enquiry in English or Chinese and tell us your preferred language. Guide language and availability depend on the destination and dates and will be confirmed in your proposal. An English website does not mean every route automatically includes an English-speaking guide.

Can you help with dietary, family or accessibility needs?

Tell us your practical needs before the itinerary is agreed, such as dietary restrictions, children’s ages or walking limits. We’ll check the relevant arrangements with local providers.

How are arrival transfers arranged?

Tell us your planned arrival city, airport or station and approximate arrival time. Whether transfers are available and included, along with the meeting point and any extra cost, will be confirmed before booking.

Enquiries & booking

What will my quote include?

Your quote will set out the arrangements for your dates and group: accommodation, transport, guide services, meals, tickets and any separately charged activities. The route ideas on this site are not a fixed-price package. Ask us to clarify any inclusion before confirming.

Does an enquiry make a booking or require payment?

No. The form starts a travel conversation and does not take payment. A booking requires separate confirmation of your itinerary, availability, final quote and booking terms.

What happens after I send an enquiry?

When the form confirms receipt, your enquiry has been saved and our team is notified by email. We’ll use the contact method you provided to discuss your plans. If the page reports an error, keep your details and try again.

When are payment and cancellation terms confirmed?

The terms depend on the final itinerary and booked services. Ask for the written payment schedule, cancellation rules and any non-refundable items before confirming a booking. No booking or payment is made through this enquiry form.

YOUR NEXT CHAPTER

What would you love to discover?

Start with an idea. We’ll discuss the route and details with you.

Plan my trip
Plan your trip